about a week ago there was a discussion on how to eliminate the 'ulat' or touts in the bus stations especially puduraya on one of the local radio stations... that initiates me to put my thought around that issues.
when i first set foot in the city more than 20 years ago, i was quite impressed with how bus tickets were transacted in puduraya during that time. it was orderly with all the ticket sellers sat quietly inside the designated booths. the booths were well lit and uniformly labelled according to bus companies.. no sight of the sellers pushing their hands out of the booth windows waving and shouting trying to attract the customers let alone ulats wondering around intimidatingly luring the passengers..
However things had chaotically gone backwards recently ... the situation at the ticketing area at puduraya is almost similar to the selayang wholesale market...
the solution could be ... get rid of all the manual ticket sellers ... get online . yes bus ticket should be sold online . people can buy tickets from the comfort of their work stations in the office or at home or wherever wi-fi could reach them ...no you dont even need computer - you can by tickets from your pda or 3G handphones... to those who are not that IT literate or do not have access to these facilities, probably petrol station or post office could offer this service .... our modern sophisticated society should move on in prallel with the time ... just a thought !
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